Plaza Premium Group is IATA’s first global partner in accessibility
Airport lounge operator Plaza Premium Group was lately named the world’s first International Air Transport Association Strategic Partner in Accessibility.
This is in recognition of the best way PPG helps inclusive journey whereby conscious and considerate companies are provided to all.
PPG deputy CEO Bora Isbulan stated of the excellence: “This pioneering recognition extends beyond the validation of our commitment, it represents a transformative step in our mission to ensure exceptional travel experiences are universally accessible to all passengers, with full inclusion. Through this strategic partnership, we’re proudly setting new standards for inclusive travel and airport hospitality.”
Isbulan added that this displays PPG’s revolutionary capabilities and know-how in delivering end-to-end passenger options, and likewise strengthens the corporate’s ESG credentials, notably in social inclusion and accessibility management.
ALLWAYS inclusive
PPG started providing inclusive airport hospitality companies by way of its model ALLWAYS again in 2012.
ALLWAYS offers a complete vary of passenger companies designed to reinforce the journey expertise.
These companies embrace meet and help, porter service, wheelchair help, and concierge companies, amongst others, catering to numerous traveller wants.
ALLWAYS is dedicated to creating its companies accessible to all travellers, not simply these flying in premium lessons.
This inclusive method displays PPG’s mission to reinforce journey for everybody, addressing numerous wants and preferences.
A seamless method to accessibility
To additional optimize its operations and improve the seamlessness, ALLWAYS makes use of One Travel Experience Ecosystem (oneTECO), an omnichannel reserving engine developed by PPG, which is a key undertaking underneath the group’s US$10 million know-how funding.
This platform centralizes all of the airport passenger companies and permits travellers to conveniently e-book companies on-line earlier than arriving on the airport.
This integration simplifies the reserving course of for each customers and enterprise operators, making certain a extra user-friendly expertise.
Overall, ALLWAYS units itself aside by combining a wide selection of companies right into a cohesive providing that prioritizes comfort, personalization, and accessibility for all travellers.
The ALLWAYS platform goals to create seamless journey experiences by integrating numerous companies right into a single providing, making it handy for passengers from arrival to departure.
This initiative displays PPG’s dedication to elevating airport hospitality and assembly the rising demand for inclusive companies in the aviation sector.